What should I do if my Usborne books haven’t arrived in the US?

We're sorry that you're still waiting for your book order.  If you are a bookstore with an order query, please email our USA trade distributor HarperCollins at usborne@harpercollins.com. Or you can call them on +1 212-207-7000.

If you bought your book from a PaperPie Brand Partner, please contact them via their website. You will be asked to quote your order number (see your order confirmation email) so please have that to hand when calling, or quote it in your email.