I have a problem with my order

We are sorry to hear you have a problem with your order.

Usborne books are distributed in the USA by Educational Development Corporation (EDC), including through their network of independent sellers which is called Usborne Books & More

If you purchased Usborne books from: 

  • the Usborne Books & More website (by browsing on Usborne.com and clicking through to buy with Usborne Books & More) 


  • directly from an Independent Usborne Books & More Consultant 

You'll need to contact Usborne Books & More directly, via their website.

You will be asked to quote your order number (see your order confirmation email) so please have that to hand when calling, or quote it in your email.