I have a problem with my order
We are sorry to hear you have a problem with your order.
If you purchased Usborne books from:
- the Usborne Books & More website (by browsing on Usborne.com and clicking through to buy with Usborne Books & More)
- directly from an Independent Usborne Books & More Consultant
You'll need to contact Usborne Books & More directly, via their website.
You will be asked to quote your order number (see your order confirmation email) so please have that to hand when calling, or quote it in your email.